Shipping policy
Shipping Policy
Last Updated: July 27, 2026
Thank you for shopping with Sculpted. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy before placing your order.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high order volume, product launches, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times are as follows:
- United States: 5–10 business days
- Canada: 6–12 business days
- United Kingdom: 5–10 business days
- Europe: 6–12 business days
- Australia & New Zealand: 6–12 business days
- South Africa: 3–7 business days
- Rest of the World: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
From time to time, Sculpted may offer free shipping promotions. Any applicable conditions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.
Please allow up to 48 hours for tracking information to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, GST, or other fees imposed by your local government.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Sculpted is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your order appears to be delayed beyond the estimated delivery timeframe, please contact us so we can assist in working with the shipping carrier.
While we will make every reasonable effort to help locate your package, Sculpted is not responsible for delays caused by shipping carriers, customs processing, severe weather, public holidays, or other circumstances beyond our reasonable control.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the damaged item and packaging
We will review your claim and work to resolve the issue as quickly as possible.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes or cancel it.
Contact Us
If you have any questions about shipping or your order, please contact us:
Sculpted
Email: sculpted@gmail.com
We aim to respond to all enquiries within 1–2 business days.